This Policy is deemed incorporated into the Terms and Conditions of Immersive, which are available on the Website.
Definitions and interpretation
In this Policy, the following definitions are used:
Data: collectively all information that You submit to Immersive via the Website; and
Territory: United Arab Emirates
User or You: any third party that accesses the Website and is not either (i) employed by Immersive and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Immersive and accessing the Website in connection with the provision of such services.
Through the Website, Immersive will collect information that can identify You, such as your name, address, telephone number, e-mail address, and other similar information (“Your Information“) when it is voluntarily submitted to us. We will use Your Information to respond to requests You may make of us, and from time to time, we may refer to Your Information to better understand your needs and how we can improve the Website, products and services. We may also use Your Information to contact You and/or provide You with general information (like special product or advertising products or discounts) as well as information about our products and services. We may also enhance or merge Your Information with data obtained from third parties for the same purposes.
Any other information transferred by You in connection with your visit to the Website (“Other Information” – that is, information that cannot be used to identify You) may be included in databases owned and maintained by Immersive. Immersive retains all rights to these databases and the information contained therein.
The Website may collect ‘web log’ information. Web log information is gathered when You visit the Website through the computer that hosts the Website (called a “webserver“). The webserver automatically recognizes some non-personal information, such as the date and time You visited our site, the pages You visited, the website You came from, the type of browser You are using, the type of operating system You are using and the domain name and address of your Internet service provider.
The Website may use a technology called a “cookie“, which is a piece of information that our webserver sends to your computer (to your browser file) when You access a website. When You come back to our site we will detect whether You have one of our cookies on your computer. Our cookies help provide You with additional functionality to the Website and help us analyze usage of the Website more accurately. For instance, the Website may set a cookie on your browser that keeps You from needing to remember and enter a password more than once during a visit to the Website.
You should be aware that this site is not intended for, or designed to attract, individuals under the legal age of majority in the Territory. We do not collect personally identifiable information from any person we actually know that an individual that is under the legal age of majority and that is considered a minor in the Territory.
Immersive reserves the right to share your Information to respond to authorized information requests of governmental authorities or where required by law. In exceptionally rare circumstances where national, state or company security is at issue, Immersive reserves the right to share our entire database of visitors and customers with appropriate governmental authorities in the Territory.
We may also provide Your Information to a third party in connection with the sale, assignment, or other transfer of the business of the Website to which Your Information relates, in which case we will require any such buyer to agree to treat Your Information in accordance with this Policy.
Scope of this Policy
As a convenience to visitors to the Website, this Website may contain links to a number of other websites that we believe may offer useful information. The policies and procedures we described here do not apply to those websites. We suggest contacting the parties hosting those websites directly for information on their privacy, security, data collection, and distribution policies.
Immersive has no responsibility or liability for the privacy, security, data collection and distribution policies of third parties and is not responsible for the privacy practices or the content of such websites. Links to such websites are provided for your convenience and You access them at your own risk.
Changes of business ownership and control
Immersive may, from time to time, expand or reduce its business and this may involve the sale and/or the transfer of control of all or part of Immersive. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Policy, be permitted to use the Data for the purposes for which it was originally supplied to us.
We may also disclose Data to a prospective purchaser of our business or any part of it. In the above instances, we will take steps with the aim of ensuring your privacy is protected.
Data security is of great importance to Immersive and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected via the Website.
If password access is required for certain parts of the Website, You are responsible for keeping this password confidential.
We endeavour to do our best to protect your personal Data. However, transmission of information over the internet is not entirely secure and is done at your own risk. We cannot ensure the security of your Data transmitted to the Website.
Country of Merchant Domicile
The Country of Merchant Domicile is the UAE.
Security capabilities and policy for transmission of payment card details
When you make a booking, you need to be registered and logged into your account. From your account, we will capture your name, email address, phone number and address listed. You will be required to manually enter your credit card details. This information allows us to process and fulfill your order successfully.
We use a secure server for all bookings made. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the sensitive customer data we collect is protected by several layers of encryption and several layers of security to prevent unauthorized access.
All credit card payments are processed securely through the Mashreq e-Commerce Gateway. Credit Card payments are made directly through a 256-bit SSL Encryption software to ensure your personal details are kept safe.
You may not transfer any of your rights under this Policy to any other person. We may transfer our rights under this Policy where we reasonably believe your rights will not be affected.
If any court or competent authority finds that any provision of this Policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this Policy will not be affected.
Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
Immersive reserves the right to change this Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and You are deemed to have accepted the terms of the Policy on your first use.